At Boxing Gear Store, we deliver more than just equipment – we deliver commitment. Whether you’re gearing up for training or returning items that didn’t make the cut, we’ve got your back with clear policies and knockout service.

DELIVERY DETAILS – STRAIGHT TO YOUR CORNER

We ship worldwide (excluding some Asian and remote regions) using trusted carriers to get your gear to you fast and secure.

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

Shipping Options

  • Standard Shipping (CAD $12.95): DHL or FedEx – 10-15 business days after dispatch
  • Free Shipping (Orders over CAD $50): EMS – 15-25 business days after dispatch

Note: Delivery times are estimates and may vary based on destination and customs processing.

OUR 15-DAY RETURN POLICY – NO SWEAT

If your gear doesn’t perform like a champion, we’ll make it right. Here’s how the return match plays out:

Round 1: Eligibility

To be eligible for return, items must:

  • Be in original condition (unused, unwashed, with tags attached)
  • Include original packaging
  • Not be marked as non-returnable (see below)

Round 2: Non-Returnable Items

These products have already gone the distance and can’t be returned:

  • Boxing Glove Deodorisers (hygiene reasons)
  • Boxing Sticks (custom sizing)
  • Brackets and Frames (installation hardware)

THE RETURN PROCESS – STRAIGHT AS A JAB

  1. Contact Our Corner Team

    Email [email protected] within 15 days of receiving your order with:

    • Your order number
    • Item(s) you wish to return
    • Reason for return
  2. Receive Your RMA Number

    We’ll email you a Return Merchandise Authorization (RMA) number and return instructions within 24 hours.

  3. Pack and Ship

    Securely package the items with the RMA number clearly visible on the outside of the package. Ship to:

    Boxing Gear Store Returns
    2508 St Marys Rd
    Winnipeg, MB R3C 0C4
    Canada
  4. Refund Processing

    Once we receive and inspect your return (typically 3-5 business days after arrival), we’ll process your refund to the original payment method.

REFUND TIMING – FASTER THAN A COUNTER PUNCH

Refunds typically appear in your account within:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Note: Original shipping costs are non-refundable. For exchanges, we’ll cover the shipping cost to send your replacement item.

INTERNATIONAL RETURNS – WE FIGHT WORLDWIDE

For our global fighters outside Canada:

  • You’re responsible for return shipping costs
  • Mark the package as “Returned Goods” to avoid customs fees
  • We recommend using a trackable shipping service

RETURN REQUEST TEMPLATE

Subject: Return Request – Order #[Your Order Number] Body: Hello Boxing Gear Team, I’d like to request a return for my order #[Your Order Number]. Items to return: [Product Name] – [Size/Color if applicable] [Product Name] – [Size/Color if applicable] Reason for return: [Please specify – wrong size, defective, etc.] I understand I’m responsible for return shipping unless the item is defective or incorrect. Best, [Your Full Name] [Your Email Address] [Your Phone Number – optional]

Still have questions? Our fighter-trained support team is ready to answer the bell.

Email us at [email protected].

“Salemade for fighters, by fighters.”

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